Talk to a real human at HECMAcademy.
We reply to every email within one U.S. business day. HECMAcademy is independent education — not a lender — so we won't push you toward a loan.
Best for questions, factual corrections, and press inquiries.
info@hecmacademy.comResponse window: within one U.S. business day, Mon–Fri.
Phone
Speak with our education team directly.
(888) 203-8887Mon–Fri, 9am–6pm ET. Educational conversation only — we don't take loan applications by phone.
Need HUD-approved reverse mortgage counseling?
Federal law requires a session with an independent HUD-approved counselor before you can apply for a HECM. HECMAcademy does not provide this — but it's free or very low-cost from the counselors HUD certifies. Call the HUD counselor line directly:
HUD counseling line: 1-800-569-4287What we can't do by email
- Approve or deny you for a HECM (we're not a lender).
- Quote a specific interest rate or payment.
- Provide legal, tax, or fiduciary financial advice.
For those, we're happy to point you to a HUD counselor, a licensed lender partner, or an independent advisor — just ask.